Voice of the Customer

TMCnet - The World's Largest Communications and Technology Community
 
| More
Voice of the Customer Featured Article Archive

TMCNet:  CBP Officers Seize More than $1 Million in Drugs, Recover Stolen Auto at Nogales Port of Entry

[October 28, 2009]

CBP Officers Seize More than $1 Million in Drugs, Recover Stolen Auto at Nogales Port of Entry

Oct 28, 2009 (DEPARTMENT OF HOMELAND SECURITY DOCUMENTS AND PUBLICATIONS/ContentWorks via COMTEX) -- (Tuesday, October 27, 2009) Nogales, Ariz. - Customs and Border Protection officers at the Nogales ports of entry wrapped up a busy weekend with numerous drug seizures and the recovery of a stolen auto.

On Friday, October 23 CBP officers screening travelers at the DeConcini port of entry referred a 2001 Ford Expedition and its five occupants for an intensive inspection. CBP officers used a narcotics detection dog who alerted to the presence of narcotics within the floorboard of the vehicle. CBP officers discovered 39 packages of marijuana hidden in a non-factory compartment under the seats. The approximate weight of the narcotics was 59 pounds with an estimated street value of just over $140,448.

On Saturday, at approximately 5:15 a.m., CBP officers conducting security checks at the Mariposa port of entry discovered a 1997 Mitsubishi Mirage that had been abandoned at the port of entry. When the officers went to look at the vehicle, they found two large backpacks containing marijuana in the back seat. The officers seized almost 135 pounds of marijuana, valued at an estimated street value of more than $323,000.

Later that same morning CBP officers conducting routine inspections of vehicles and travelers entering the United States selected a 1989 Ford F-250 pickup for exam. The truck was being driven by a 27-year-old man from Sonora, Mexico. During the examination, CBP officers utilized a narcotics detection dog who alerted to the presence of narcotics in the gas tank of the vehicle. Officers then utilized high tech mobile x-ray unit to scan the vehicle. The scan yielded an anomaly in the vehicle and, when officers searched the truck, they discovered 33 packages of marijuana hidden within the gas tank. The weight of the drug was close to 110 pounds with an estimated street value of just over $262,000.

Also on Saturday morning, officers working at the Dennis DeConcini port of entry seized more marijuana found hidden in a 1998 Chevrolet Suburban, driven by a 27-year-old man from Sonora, Mexico. Utilizing a narcotics detection dog, CBP officers discovered 10 packages of marijuana hidden within a non-factory compartment in the rear of the vehicle. A total of 45 pounds was seized. The estimated street value of the narcotic is close to $107,000.

As the day continued CBP officers working the DeConcini port of entry selected a 1995 Chevy Blazer for exam, driven by a 30-year-old Mexican man. During exam, CBP officers utilized a narcotics detection dog who alerted to the presence of narcotics within the rear passenger quarter panel of the vehicle. Officers discovered ten packages of narcotics, including almost 10 pounds of cocaine and almost three pounds of heroin, inside the compartment. The combined estimated street value of the drugs is just over $477,000.

The final incident occurred at approximately 4:30 p.m that same day. CBP officers were screening travelers leaving the United States at the Dennis DeConcini port of entry and stopped a 2005 Jeep Wrangler, driven by a 14-year-old boy from Tucson, for further inspection. CBP officers checked law enforcement systems and discovered the Jeep had been reported stolen in Tucson. As a result, officers took the driver and vehicle into custody and turned them over to the Nogales Police Department for processing.

Those arrested in connection with the failed narcotics smuggling attempts were turned over to Immigration and Customs Enforcement for further investigation.

Edith Serrano, CBP Public Affairs, Phone: (520) 375-5785 or, (520) 761-2863 CBP Headquarters, Office of Public Affairs, 1300 Pennsylvania Ave., N.W., Room 3.4A, Washington, DC 20229 Phone:(202) 344-1780 or, (800) 826-1471Fax:(202) 344-1393

[ Back To Voice of the Customer Community's Homepage ]


FOLLOW US

FREE Voice of the Customer eNewsletter

Subscribe Now

Featured White Papers

  • Seven Best Practices for Speech Analytics: Speech analytics is valuable for identifying issues in the contact center. However, limiting its use to the contact center only considers a portion of all customer interactions and subsequently only reveals a small part of the voice of the customer. This paper discusses how organizations can optimize their Speech Analytics implementation strategy to realize the promise of this exciting technology.
  • Understanding the Voice of the Customer: Today's contact centers involve a sea of information that must be captured, processed, and distributed on a daily basis. Effective use of this information enables companies to remain competitive in an increasingly aggressive and customer centric marketplace. An overwhelming percentage of the information that circulates in a contact center's audio recordings, documents, web pages, and emails is unstructured in that it resides outside of a normal structured database and cannot be managed efficiently. These unstructured items contain valuable information, yet this information historically has been difficult to organize, categorize, and access.

Case Studies

  • Aflac: Aflac, the leading provider of guaranteed-renewable insurance turned to Autonomy to help them automate the process of monitoring their contact center agent for quality and compliance. The company now has a system that can offer continued improvement in agent quality and productivity while enhancing the customer experience. ...
  • Avaya: Avaya, a global leader in business communications, inherited 880 websites as well as numerous intranets and extranets when it was spun off from Lucent Technologies. The sheer volume and diversity of the sites and the over 500 content creators resulted in inefficient content distribution rife with divergent branding, messaging, and product information. ...

Video Showcase

    Interview with Autonomy: Rich Tehrani interviews Simon Hayhurst, SVP of Autonomy

Featured Events

  • Multichannel Analytics with Autonomy Explore: In today's world of constant connectivity there are a variety of direct and indirect channels of communication between an enterprise (or a brand) and its customers. 80% of these valuable interactions are generated in a human-friendly, unstructured format across multiple touchpoints and channels. With this ever growing mountain of information how do you extract the emerging trends and topics of interest to the enterprise? ...
  • SES Chicago 2011: Marketers and SEO professionals attend SES Chicago each year to network and learn about topics such as PPC management, keyword research, SEO, social media, local, mobile, link building, duplicate content, multiple site issues, video optimization, site optimization, usability and more. The conference offers 70+ sessions, intensive training workshops, and an expo floor packed with companies that can help you grow your business. While you're at it, network with peers and leading industry vendors. Programmed by the SES advisory board, you can be assured - SES content really is king! ...
 
 
| More