Voice of the Customer

TMCnet - The World's Largest Communications and Technology Community
New Coverage :  Asterisk  |  Call Center Outsourcing  |  Call Recording  |  SIP Trunking  |  Hosted Exchange  |  PBX
Webinars
Channels by Topic
Share
 
| More
RSS-XML alerts
Print this page
E-mail this page to a friend
Voice of the Customer Featured Article Archive

TMCNet: University Of North Dakota: UND to Graduate as many as 774 Friday Forum Communications CEO to Deliver Addresses and Receive Honorary Doctorate

[December 17, 2008]

University Of North Dakota: UND to Graduate as many as 774 Friday Forum Communications CEO to Deliver Addresses and Receive Honorary Doctorate

Dec 17, 2008 (M2 PRESSWIRE via COMTEX) --
There are 774 University of North Dakota undergraduate and graduate student who are candidates for graduation at this year's Winter Commencement ceremonies set for Friday at the Chester Fritz Auditorium on campus.

The Graduate School will hold its graduation event at 10 a.m., while the undergraduate ceremony will take place at 2 p.m.

Both ceremonies will be broadcast live on Grand Forks area Cable Channel 3, as well as Web-streamed. The Internet video feed will be available on the UND home page, www.und.edu beginning 30 minutes before each ceremony, as will the program on Channel 3.

The video of the ceremonies will be archived, allowing online viewers to watch it later, and will also be rebroadcast on Grand Forks area Cable Channel 3, from Dec. 23 to Dec. 26, each at noon, 8 p.m. and 12:30 a.m.

William "Bill" Marcil, CEO of Forum Communications and UND alumnus, is slated to deliver commencement addresses at both the undergraduate and graduate events.

Marcil also will receive an honorary degree from UND for his long, distinguished career in the fields publishing, media and journalism. The North Dakota State Board of Higher Education approved the Honorary Doctorate of Letters degree for Marcil last month. UND President Robert Kelley will confer the honorary degree on Marcil during the 10 a.m. Graduate School ceremony, and it also will be acknowledge during the 2 p.m. event.

There have been more than 200 UND honorary degree recipients over the last 99 years, including President John F. Kennedy in 1963, Crown Prince Olav of Norway in 1939, journalist Eric Sevareid in 1970, philosopher Mortimer Adler in 1983 and famed cardiovascular surgeon Dr. Michael E. DeBakey in 1990. UND presented its first honorary degree in 1909 to Webster Merrifield who served the University for 25 years, including 18 as its third president.

Marcil will join other notable recent honorary degree recipients from UND include Phil Jackson, legendary National Basketball Association coach of the L.A. Lakers and former coach of the Chicago Bulls (August 2008); U.S. Secretary of Agriculture Ed Schafer (May 2008); Jean Kiesau, a long-time Grand Forks business and community leader who was president of Home of Economy (May 2008); and Steinar Opstad, an international communication, business and education expert known as UND's greatest ambassador in Europe (August 2008).

The North Dakota State Board of Higher Education will be represented at the graduation ceremonies by Grand Forks' own Duaine Espegard.

A native of Rolette, N.D., Marcil graduated from the University of North Dakota with a degree in business administration in 1958. He started a career in newspapers in 1961, when he joined The Forum of Fargo-Moorhead as a retail advertising salesman. He would move up within The Forum organization, holding positions, such as classified advertising manager, promotion director, production manager and assistant to the publisher.

In 1969, Marcil was named president of The Forum Publishing Co., and publisher of the newspaper upon the death of his father-in-law, Norman D. Black, Jr. The move made Marcil a fourth generation family owner of the newspaper. He was 33 at the time and had experience in every department of the newspaper except editorial.

Under Marcil's 37 years of leadership, the company has experienced significant growth and change. Marcil formed Forum Communications Co., adding news and printing operations in four states -- North Dakota, South Dakota, Minnesota and Wisconsin. In 1997, Marcil joined the news gathering powers of The Forum newspaper with WDAY Television on the Web, creating online synergies and collaboration between two once fierce competitors in the news business. The move was hailed as ground-breaking and innovative in the region and has proved to be a successful partnership. More recently, in 2006, Forum Communications acquired the Grand Forks Herald, the Duluth News Tribune, The Daily Telegram in Superior, Wis., and weekly newspapers in Cloquet, Minn. and Two Harbors, Minn. Today, the company owns 35 newspapers, seven commercial printers, two interactive Web sites, and is the licensee of television stations in North Dakota's four largest cities. It is the third-largest media company in Minnesota and the largest in North Dakota, employing about 2,200 people.

Marcil served as chairman of the U.S. Chamber of Commerce from 1994 to 1995, helping to promote the chamber's "grassroots communication program" for effectively lobbying support from the federal government.

Marcil also has been committed to building a strong future for North Dakota and helping to advance economic development in the state. He has chaired both the Greater North Dakota Association and the North Dakota Vision 2000 Committee. I n 1990, he received the Greater North Dakotan Award from the Greater North Dakota Association for his outstanding business leadership. That same year, he received the Sioux Award, the highest honor given by the UND Alumni Association.

In 1992, Marcil was presented with the North Dakota National Leadership Award of Excellence by the State of North Dakota.

Marcil was inducted into to the North Dakota Newspaper Hall of Fame by the North Dakota Newspaper Association, and a year later, he be became the 35th North Dakotan honored with the Theodore Roosevelt Roughrider Award, the states' highest honor of life achievement.

UND Alma Mater Hail to thee, O Alma Mater! Hail to thee with heart and tongue! Pride we fee and love yet greater while we raise our grateful song.

Home of lofty though and learning, beacon o'er our western land, shrine whence still the ever burning torch is passed from hand to hand.

CONTACT: Peter Johnson, Associate Director & UND Media Relations Coordinator
Tel: +1 701 777 4317
Fax: +1 701 777 4616
e-mail: peter.johnson@mail.und.nodak.edu
M2 Communications Ltd disclaims all liability for information provided within M2 PressWIRE. Data supplied by named party/parties. Further information on M2 PressWIRE can be obtained at http://www.presswire.net on the world wide web. Inquiries to info@m2.com.

[ Back To Voice of the Customer Community's Homepage ]
› Return to Voice of the Customer Home

FOLLOW US

FREE Voice of the Customer eNewsletter

Subscribe Now

Featured White Papers

  • Seven Best Practices for Speech Analytics: Speech analytics is valuable for identifying issues in the contact center. However, limiting its use to the contact center only considers a portion of all customer interactions and subsequently only reveals a small part of the voice of the customer. This paper discusses how organizations can optimize their Speech Analytics implementation strategy to realize the promise of this exciting technology.
  • Understanding the Voice of the Customer: Today's contact centers involve a sea of information that must be captured, processed, and distributed on a daily basis. Effective use of this information enables companies to remain competitive in an increasingly aggressive and customer centric marketplace. An overwhelming percentage of the information that circulates in a contact center's audio recordings, documents, web pages, and emails is unstructured in that it resides outside of a normal structured database and cannot be managed efficiently. These unstructured items contain valuable information, yet this information historically has been difficult to organize, categorize, and access.
View All ›

Case Studies

  • Aflac: Aflac, the leading provider of guaranteed-renewable insurance turned to Autonomy to help them automate the process of monitoring their contact center agent for quality and compliance. The company now has a system that can offer continued improvement in agent quality and productivity while enhancing the customer experience. ...
  • Avaya: Avaya, a global leader in business communications, inherited 880 websites as well as numerous intranets and extranets when it was spun off from Lucent Technologies. The sheer volume and diversity of the sites and the over 500 content creators resulted in inefficient content distribution rife with divergent branding, messaging, and product information. ...
View All ›

Video Showcase

    Interview with Autonomy: Rich Tehrani interviews Simon Hayhurst, SVP of Autonomy

Featured Events

  • Multichannel Analytics with Autonomy Explore: In today's world of constant connectivity there are a variety of direct and indirect channels of communication between an enterprise (or a brand) and its customers. 80% of these valuable interactions are generated in a human-friendly, unstructured format across multiple touchpoints and channels. With this ever growing mountain of information how do you extract the emerging trends and topics of interest to the enterprise? ...
  • SES Chicago 2011: Marketers and SEO professionals attend SES Chicago each year to network and learn about topics such as PPC management, keyword research, SEO, social media, local, mobile, link building, duplicate content, multiple site issues, video optimization, site optimization, usability and more. The conference offers 70+ sessions, intensive training workshops, and an expo floor packed with companies that can help you grow your business. While you're at it, network with peers and leading industry vendors. Programmed by the SES advisory board, you can be assured - SES content really is king! ...
View All ›
 
Share
 
| More
RSS-XML alerts
Print this page
E-mail this page to a friend