Voice of the Customer

TMCnet - The World's Largest Communications and Technology Community
New Coverage :  Asterisk  |  Call Center Outsourcing  |  Call Recording  |  SIP Trunking  |  Hosted Exchange  |  PBX
Webinars
Channels by Topic
Share
 
| More
RSS-XML alerts
Print this page
E-mail this page to a friend
Voice of the Customer Featured Article Archive

TMCNet: PC to Phone Solutions: An Assembly of Best Technology

[May 15, 2008]

PC to Phone Solutions: An Assembly of Best Technology

The PC to phone solutions is a recent means of connecting to people worldwide by means of Internet telephony on home based personal computers. The VoIP providers are emphasizing the benefits of using this kind of telephony in place of traditional network connectivity. The advanced networks have actually changed the way people connect with each other. With its introduction, people can chat, see, transfer files, and undertake conference calling over the same network at a very reasonable tariff rate that is much more low as compared to the traditional means of connectivity.

Calling with the PC to phone or Internet telephony is simple but the process has certain requirements that needs to be fulfilled. In order to avail the service, it is essential in the first place to have a PC. The other requirements are an Internet connection, a headset and a competent VoIP service provider that enables the users to make unlimited calls to locations worldwide. International as well as domestic calls can be made at the same price without having to pay anything extra for the network connection.

Just after the installation of the PC phone, one has to create an account and register for the service. On fulfilling the requirements, the person is given a personal account number. One has to just download the software required for PC to phone solutions. The rest is just making use of hardware such as speakers, USB telephones and headsets. The users can make unlimited free calls whenever they come online for 24 hrs in a day. The VoIP phone service is not just limited to calling international numbers but the service is now extended to mobile phones too. Thus, it is possible for the users to make calls at low rates.

The PC phone calls come with a lot of user-friendly features pertaining to telephony. The user can now enjoy calling as well as accessing Internet simultaneously. The phone is meant for next generation users and it is built in a way that it has an interface that is friendly, convenient, and accessible from any place. The PC to phone calls are everybody's choice for its easy activation options and having a billing panel that is made online. So, now the customer can make all payments for the services online and have full control over the expenditures.

The VoIP network is a system based on real-time and converts voice signal to digital packets and then transfers them over the Internet. It thus becomes possible for customers to send images, videos, and personal recordings to others without any generation loss. Thus this telephony becomes enjoyable with the user now having the option to transfer files while making PC to phone calls to others. The customer can now make long distance calls and avail extra facilities at the same costs as that of local calls.

For more information, visit: PC to Phone Solutions in addition to various VoIP Solutions.
http://www.icallglobe.com/pc-to-phone-solutions.html

As a community-building service, TMCnet allows user submitted content which is not always proofed by TMCnet editors. If you feel this entry is of inferior quality or wish to report it for some reason, please forward the URL to "webedit [AT] tmcnet [DOT] com" with your comments.


[ Back To Voice of the Customer Community's Homepage ]
› Return to Voice of the Customer Home

FOLLOW US

FREE Voice of the Customer eNewsletter

Subscribe Now

Featured White Papers

  • Seven Best Practices for Speech Analytics: Speech analytics is valuable for identifying issues in the contact center. However, limiting its use to the contact center only considers a portion of all customer interactions and subsequently only reveals a small part of the voice of the customer. This paper discusses how organizations can optimize their Speech Analytics implementation strategy to realize the promise of this exciting technology.
  • Understanding the Voice of the Customer: Today's contact centers involve a sea of information that must be captured, processed, and distributed on a daily basis. Effective use of this information enables companies to remain competitive in an increasingly aggressive and customer centric marketplace. An overwhelming percentage of the information that circulates in a contact center's audio recordings, documents, web pages, and emails is unstructured in that it resides outside of a normal structured database and cannot be managed efficiently. These unstructured items contain valuable information, yet this information historically has been difficult to organize, categorize, and access.
View All ›

Case Studies

  • Aflac: Aflac, the leading provider of guaranteed-renewable insurance turned to Autonomy to help them automate the process of monitoring their contact center agent for quality and compliance. The company now has a system that can offer continued improvement in agent quality and productivity while enhancing the customer experience. ...
  • Avaya: Avaya, a global leader in business communications, inherited 880 websites as well as numerous intranets and extranets when it was spun off from Lucent Technologies. The sheer volume and diversity of the sites and the over 500 content creators resulted in inefficient content distribution rife with divergent branding, messaging, and product information. ...
View All ›

Video Showcase

    Interview with Autonomy: Rich Tehrani interviews Simon Hayhurst, SVP of Autonomy

Featured Events

  • Multichannel Analytics with Autonomy Explore: In today's world of constant connectivity there are a variety of direct and indirect channels of communication between an enterprise (or a brand) and its customers. 80% of these valuable interactions are generated in a human-friendly, unstructured format across multiple touchpoints and channels. With this ever growing mountain of information how do you extract the emerging trends and topics of interest to the enterprise? ...
  • SES Chicago 2011: Marketers and SEO professionals attend SES Chicago each year to network and learn about topics such as PPC management, keyword research, SEO, social media, local, mobile, link building, duplicate content, multiple site issues, video optimization, site optimization, usability and more. The conference offers 70+ sessions, intensive training workshops, and an expo floor packed with companies that can help you grow your business. While you're at it, network with peers and leading industry vendors. Programmed by the SES advisory board, you can be assured - SES content really is king! ...
View All ›
 
Share
 
| More
RSS-XML alerts
Print this page
E-mail this page to a friend