Voice of the Customer

TMCnet - The World's Largest Communications and Technology Community
 
| More
Voice of the Customer Featured Article Archive

TMCNet:  Media Alert: Princeton Softech Debuts IBM Optim at IBM Information On Demand 2007

[October 14, 2007]

Media Alert: Princeton Softech Debuts IBM Optim at IBM Information On Demand 2007

PRINCETON, N.J. --(Business Wire)-- Princeton Softech

Who:

Princeton Softech, an IBM Company, is pleased to announce the debut of the IBM(R) Optim(TM) Solutions for enterprise data management and participation at IBM Information On Demand 2007. IBM's premier information management event provides business and IT executives, as well as data management professionals, with a forum to learn first-hand how other companies have implemented IBM solutions. Attendees can also take advantage of the most comprehensive educational programs focused on improving the management of enterprise information.

IBM Information On Demand is about getting the right information to the right people and processes at the right time. It is about creating business value and reducing risk by integrating, analyzing and optimizing all types and sources of information throughout its lifecycle. Attending IBM On Demand 2007 affords the opportunity to learn about over 200 IBM and IBM Business Partner solutions in a single EXPO Solution Center and receive the best in technical education and free certification training.

Attendees will have an opportunity to learn more about proven technology and methods for maximizing the business value derived from the huge capital investment in critical CRM, ERP and custom business applications and will have access to event presentations, White Papers and other informational materials used during the sessions. For details on these speaking sessions, click here. (http://www.princetonsoftech.com/ibmondemand/)

What:

As a Platinum Sponsor, Princeton Softech will be participating in several presentation sessions that focus on a variety of topics, such as the importance of information governance, the business value of data management and the challenges of protecting data privacy. Many of the following sessions will be of interest:

Session # Topic
 2655  Data Governance Product Roadmap & Strategy Session
 2652  Business Track Session - The Business Value of Enterprise
      Data Management
 2654  Birds of a Feather Session - Data Privacy Worries Keeping
      You Awake at Night?
 2656  Architecting High Performance Data Governance Solutions
 1796  Compliance Regulations Bringing You Down? Tools Can Save
      the Day
 1943  The Importance of Enterprise Data Governance
 1473  Databases Are Exploding! Warehouses are bursting...It's
      time to Archive!



Where and When:

IBM Information On Demand 2007 will take place from October 14 - 19, 2007, at the Mandalay Bay Hotel in Las Vegas, Nevada. Registration to attend this event takes a few minutes and can be completed by visiting IBM's website at: https://www-306.ibm.com/software/data/conf/overview.html.

Attendees can visit Princeton Softech representatives at Booth #9, centrally located in the Platinum Sponsor area. For details about the presentation schedule, dates and times, please visit: http://www.princetonsoftech.com/ibmondemand/.

For any additional information, please contact Steve Johnston, Field Marketing Manager at Princeton Softech, at 609.627.7759 or via email at sjohnston@princetonsoftech.com.

About Princeton Softech

Princeton Softech (http://www.optimsolution.com), an IBM Company, provides enterprise data management solutions that address critical business issues - data growth management, data privacy compliance, test data management, e-discovery, application upgrades, migrations and retirements. IBM(R) Optim(TM) aligns application data management with business objectives to optimize performance, mitigate risks and control costs. Optim delivers capabilities that scale across enterprise applications, databases and platforms. Today, more than 2,400 companies worldwide - including nearly half of the Fortune 500 - rely on Princeton Softech to maximize the business value of their enterprise applications and databases.

[ Back To Voice of the Customer Community's Homepage ]


FOLLOW US

FREE Voice of the Customer eNewsletter

Subscribe Now

Featured White Papers

  • Seven Best Practices for Speech Analytics: Speech analytics is valuable for identifying issues in the contact center. However, limiting its use to the contact center only considers a portion of all customer interactions and subsequently only reveals a small part of the voice of the customer. This paper discusses how organizations can optimize their Speech Analytics implementation strategy to realize the promise of this exciting technology.
  • Understanding the Voice of the Customer: Today's contact centers involve a sea of information that must be captured, processed, and distributed on a daily basis. Effective use of this information enables companies to remain competitive in an increasingly aggressive and customer centric marketplace. An overwhelming percentage of the information that circulates in a contact center's audio recordings, documents, web pages, and emails is unstructured in that it resides outside of a normal structured database and cannot be managed efficiently. These unstructured items contain valuable information, yet this information historically has been difficult to organize, categorize, and access.

Case Studies

  • Aflac: Aflac, the leading provider of guaranteed-renewable insurance turned to Autonomy to help them automate the process of monitoring their contact center agent for quality and compliance. The company now has a system that can offer continued improvement in agent quality and productivity while enhancing the customer experience. ...
  • Avaya: Avaya, a global leader in business communications, inherited 880 websites as well as numerous intranets and extranets when it was spun off from Lucent Technologies. The sheer volume and diversity of the sites and the over 500 content creators resulted in inefficient content distribution rife with divergent branding, messaging, and product information. ...

Video Showcase

    Interview with Autonomy: Rich Tehrani interviews Simon Hayhurst, SVP of Autonomy

Featured Events

  • Multichannel Analytics with Autonomy Explore: In today's world of constant connectivity there are a variety of direct and indirect channels of communication between an enterprise (or a brand) and its customers. 80% of these valuable interactions are generated in a human-friendly, unstructured format across multiple touchpoints and channels. With this ever growing mountain of information how do you extract the emerging trends and topics of interest to the enterprise? ...
  • SES Chicago 2011: Marketers and SEO professionals attend SES Chicago each year to network and learn about topics such as PPC management, keyword research, SEO, social media, local, mobile, link building, duplicate content, multiple site issues, video optimization, site optimization, usability and more. The conference offers 70+ sessions, intensive training workshops, and an expo floor packed with companies that can help you grow your business. While you're at it, network with peers and leading industry vendors. Programmed by the SES advisory board, you can be assured - SES content really is king! ...
 
 
| More